The Accessibility for Manitobans Act

As many of you know, The Accessibility for Manitobans Act (AMA) received Royal Assent in 2013 ( .

In October 2015, the Customer Service Standard Regulation went into effect ( .

If you own a company in Manitoba, it is critical that you understand your obligations under this provincial legislation and regulation.  There are November 2018 deadlines .

Visit to see the resources and information offered by the Manitoba Disabilities Issues Office.

Given that this legislation has the potential to be relevant to your clients, it is useful that you are familiar with this material even if you have no obligations as a business owner.

COTM is working to meet its obligations under the AMA, such as creating an Accessibility Policy, along with other requirements of the Customer Service Standard Regulation.  COTM has the good fortune to reside in a building with four organizations whose clients and customers are part of disability communities – we are learning together and supporting one another to meet our individual organization and collective obligations.

Through the Essential Competencies of Practice for Occupational Therapists in Canada, COTM articulates the requirement that its members demonstrate knowledge of and adherence to legislative and regulatory requirements relevant to the province and area of practice.